Privacy Policy
Effective Date: July 26, 2025
This Privacy Policy describes how Xander AfriTrade Ltd (xandertrade.com) collects, uses, and shares your personal information in accordance with UK data protection laws.
1. Information We Connect
We collect the following types of personal information:
a. Full name
b. Email address
c. Shipping and billing addresses
d. Phone number
e. Payment details (processed securely via third-party payment providers)
f. Order history and preferences
2. How We Use Your Information
We use your personal information for the following purposes:
a. To process, fulfill, and manage your orders
b. To provide customer support
c. To personalize your shopping experience
d. To send transactional and promotional emails (with your consent)
e. To detect and prevent fraud
f. To comply with legal obligations
3. Sharing of Information
We may share your personal data with trusted third parties including:
a. Payment processors for secure transactions
b. Logistics and shipping companies for delivery
c. Service providers for website hosting, email communication, and customer service
d. Analytics and marketing partners to improve our services (only if you consent)
e. We do not sell or rent your personal information
4. International Data Transfers
Because we serve customers internationally and partner with vendors in Africa and the UK, your data may be transferred and processed in multiple jurisdictions. We ensure such transfers comply with data protection regulations.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
a. Access the personal data we hold about you
b. Request correction of inaccurate data
c. Request deletion of your data where lawful
d. Object to processing under certain conditions
e. Withdraw consent where processing is based on consent
f. To exercise any of these rights, please contact us at: info@xandertrade.com
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience, understand user behavior, and improve our services. You can control cookie preferences through your browser settings.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. Your continued use of our services after such changes constitutes your acceptance.
For questions about these Terms or our Privacy Policy, please contact us at:
Xander AfriTrade Ltd info@xandertrade.com United Kingdom
